IAND's Compliance functionality makes sourcing compliant suppliers easier and faster, with improved understanding of risk where suppliers have expired compliance items.
Your IAND Super users have configured Compliance Levels and Compliance documents to meet your BMS requirements. This means compliance workflows have been set up within the IAND platform to support the approval of suppliers against the relevant insurances/policies/accreditations (Documents) and according to the work the supplier undertakes (Levels).
Reviewing a Compliance document
Level A or B users can review and either approve or reject compliance documents submitted by your suppliers. Documents can be approved from a supplier's Company Page or though a link emailed either to a named reviewer for a specific Compliance Preset or the document requester. Once approved, suppliers will be notified when a document expires to prompt them to keep documentation up to date.
Compliance documents and their statuses are visible to your supplier organisations.
Reviewing from the Company Page
Use the Governance jump-to to navigate to the section. Open the Documents module and click 'Review'
On the details page you can review the Supplier's submission, checking inputted fields on amounts as well as start and expiry dates against any documents submitted. You are able to either 'approve' if the supplier has met your requirements, or 'reject' and leave comments and/or instructions as to what the supplier should do next. The status will update on the Supplier's Company Page.
Note: Suppliers can mark a request as N/A. You can either approve or reject depending on whether you agree the document is N/A and this will be visible on the Company Page
TIP! If the document has expired before you've had a chance to review but all information is correct, click approve and the supplier will be notified to upload their new policy/certificate immediately.
Reviewing from an email
If you are a named reviewer for a Compliance Preset, or you requested the document, you will be notified via an email that a document is ready for review. Clicking the link in the email will take you directly to the details page.
Reassigning the reviewer
If you do not have the authority or the capacity to review a document you can reassign the reviewer from the details page by clicking 'Reassign reviewer' in the top right. This will take you to a dropdown list of all of the Level A and B users on your portfolio. Choose a colleague and then click 'Reassign' and your colleague will be notified to take action.
Reviewing a Compliance Level
Level A or B users can review and either approve or reject Compliance Levels. Compliance Levels can be approved from a supplier's Company Page or though a link emailed to named Managers or Reviewers. Compliance levels and their status are not visible to your supplier organisations
Use the Governance jump-to to navigate to the section. Open the Compliance status module and click 'Review'. Read the instructions on the details page, click on the relevant review and either 'approve' or 'reject', adding comments as appropriate.
Note: On this page you can also see the history of approvals and any comments made by you or your colleagues, giving a full audit trail.
Reassigning the reviewer
If you do not have the authority or the capacity to review a Compliance Level you can reassign the reviewer from the details page by clicking into the relevant review and clicking 'Reassign' next to the Reviewer's name. This will take you to a dropdown list of all of the Level A and B users on your portfolio. Choose a colleague and then click 'Update' and your colleague, as well as the Manager of the Compliance Level, will be notified to take action.
