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360º KPI management suite - streamlining SRM and delivering enhanced commercial controls

  • Updated

Removing manual processes in managing KPIs to provide complete visibility of supplier performance with no surprises.

The 360º KPI management suite provides a single place to hold & share commercial targets, risks and account plans with your team & with suppliers. This suite is available to Level A and B users.

To help you get started with the 360º KPI suite, we’ve included some tips on:

Using the 360º KPI management suite to manage frameworks & large contracts

The 360º KPI suite enables you to monitor all of your KPIs with all suppliers in one place.

IAND KPIs & Targets index.jpg
  • Set up KPIs for your framework or large contracts on IAND.

Bulb.png TIP! Use in conjunction with the Projects Index to find contracts over Procurement Act spend thresholds that require 3 KPIs to be monitored.

  • Use the KPIs & Targets Index to track across categories, suppliers and status. Demonstrate to clients how you are managing their KPIs in real time.
  • Click into the KPI to see the details of the team managing the KPI, the latest update or the latest documentation.
  • Speak to your IAND Account Manager about automating the setup of KPIs based on your rules around spend / company categories and more.

Using the 360º KPI management suite to manage key accounts with suppliers

Account meetings made simple. Full visibility on each supplier from KPIs to project history.

IAND Activities Insights Top 25 suppliers.jpg
  • Use the Activities Insights page to see the active KPIs and status on your Top 25 suppliers by spend.
  • Use filters on the KPIs & Targets Index to see the status of your Account Plan category across your key accounts.
  • Set up your KPIs on your suppliers' pages - according to your KPI categories - including Account Plans, risks or contract KPIs.
  • Use the details page to see & manage KPIs, projects, performance & spend, shared with supplier account team or set as private to your organisation.
  • Drive joint accountability & transparency on performance between client & supplier teams. Add your Supplier contacts to ensure you can can collaborate on KPIs together.
  • Share documents & information in a fully secure environment.

Using the 360º KPI management suite to manage strategic supplier risks

Remove risk with comprehensive controls. All your KPIs, with all your suppliers in one place.

IAND Company Profile expanded Account management module.jpg
  • Use the Activities Insights page to see the KPIs that are off-track/behind.
  • Use filters on the KPIs & Targets Index to see the status of your Risk category across your key accounts. 
  • Click into the KPI to see the details of the team managing the KPI, the latest update or the latest documentation.
  • Drive joint accountability & transparency on performance between client & supplier teams. Add your Supplier contacts to ensure you can can collaborate on KPIs together.
  • Share documents & information in a fully secure environment.

Note: Level C users can create and manage KPIs and Levels D - E can view existing KPIs.

 

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