Client guides

Getting started

• Clients - your quick start guide
• Explore your supplier ecosystem

Insights

• Introducing Insights

Companies

• Companies - your supplier ecosystem
• Company Profiles - a single place to see full history of supplier relationship
• Categorise your supply chain
• Understand the supplier experience

Companies / Onboarding your suppliers

• Invite a new supplier and manage pending invitations
• Manage supplier users and account teams
• ESG IMPACT - source and report on social value

Companies / Engaging with suppliers

• Updates - keep up to date with communications to the supplier ecosystem
• Direct messaging - communicate with a supplier
• Send and manage messages

360º KPI management suite

• The 360º KPI management suite
• 360º KPI management suite - streamlining SRM and delivering enhanced commercial controls
• Managing a new KPI - from set up to monitoring and reporting

Compliance

• Compliance - Automate the end-to-end compliance process, from collection to reporting
• Request and maintain supplier compliance documents

Opportunities

• Opportunities - one place to manage bids/mini-tenders and frameworks on IAND
• Manage an Opportunity from drafting bid materials to awarding
• Control visibility and access to your Opportunities

Projects

• Projects Index - Manage post-contract risk across all Projects
• Project page - Manage post-contract delivery on a project/contract
• Control visibility and access to your Projects

Projects / Project performance

• Performance feedback - build strong supplier relationships & de-risk delivery
• Performance feedback - Set up and manage performance feedback on a Project
• TIP! What is great performance feedback?

Detailed technical guides

• IAND Authority Levels and user permissions
• Manage multiple Portfolios