IAND helps leading infrastructure organisations see and transform the performance of their portfolio of projects.
Jump to:
- Quick start video
- What is IAND?
- How IAND works | Portfolios & modules
- Showcasing your company
- Discover the client experience
- FAQ
Quick start video
Watch this 3 minute video to find out how to:
- Navigate IAND
- View and edit your Company profile
- Engage with your client
- Explore modules your client has enabled
What is IAND?
IAND helps organisations unlock visibility, centralise controls and streamline collaboration when operating complex delivery networks. This includes Frameworks, Alliances, Sub-consultants & local SME supply chains. Find out more about IAND and who we work with at www.iand.com.
How IAND works | Portfolios & modules
What is a Portfolio on IAND?
Each Portfolio on IAND provides a private environment to manage a framework, or suppliers for a set of projects.
You can work across multiple Portfolios and access them all from the same login, making it easier to manage all of your client accounts in one place. See this IAND Academy guide for more information on managing multiple Portfolios.
What is a module?
Instantly configurable, each Portfolio selects the set of modules needed - from Opportunities for tendering to Procurement planning & Capacity management. IAND automates workflows & provides full document storage (up to 5GB per document) with a full audit trail. Reducing risk & driving efficiency.
What you can see and do on IAND will depend on the modules your client has enabled on your Portfolio. IAND Academy has dedicated sections to support you with the Forecast, Performance, Communication, Opportunities and Quality modules.
Showcasing your company
Your Company Profile is designed for you to showcase your company by highlighting your products and services. It also holds a historical account of your relationship with your client. See this IAND Academy guide to find out more.
Discover the client experience
To learn more about the experience your clients have on IAND, see this IAND Academy guide.
FAQ
How do I access IAND?
Your client will invite your organisation to their Portfolio on app.iand.com. Click on the link in the email to set up your profile, which takes 5 mins. Once your organisation is live, you can add other colleagues. See this IAND Academy guide for more information.
How do I work with multiple clients on IAND?
By having a bespoke Portfolio for each client, you are able to personalise the information you share - from case studies to the points of contact you provide as part of your supplier team (supporting your sales and key account management strategies).
From a single login, you are able to switch between different Portfolios, making it easier to manage all your client accounts in one place. See this IAND Academy guide for more information on managing multiple Portfolios.
Is my Company Profile available to other clients organisations?
Unlike many systems, each individual Portfolio on IAND is unique - providing a private environment for you to work directly with your client on a specific project or programme of work. For example an alliance for a single major project, or across a set of projects for a business division.
See this set of IAND Academy guides to understand how to manage your account.
How do I know what I need to do on IAND?
You will receive email notifications for any new actions (e.g. reviewing compliance information, responding to messages, completing project performance feedback). Every Monday, an actions reminder summary email is sent. For more on how to access your actions, including how to manage email reminders for open actions, see this IAND Academy guide.
How can I change the email address linked to my account?
See this IAND Academy guide for more on how to change the email address linked to your user account.
How can I reset a forgotten password?
Click 'Forgot password' on the sign-in page of app.iand.com.
How can I manage my MFA settings?
All users (both supplier and client users) have MFA (multi-factor authentication) in place. You have the option for this to be via email (default) or via an app. See this IAND Academy guide for more information on using MFA on IAND.
Who do I contact for support?
To discuss business with your client, send them a direct message from your IAND account. See this IAND Academy guide for more on how to contact your client on IAND.
Contact IAND for technical support on how to use the platform via phone, email and chat. See this IAND Academy guide for more on how to contact IAND for technical support.
